Window Hardware Company
Truth Window Parts Authorized Dealer
Authorized Distributor
Flat-fee shipping
anywhere in Canada!
Some conditions apply
www.whcparts.ca
877.806.2266
We accept VISA, MasterCard and American Express

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Privacy Notice

Window Hardware Company a Division of Glass and Hardware Depot Inc. (hereafter refered to as “Window Hardware Company”) has the policy to respect your privacy regarding any information we may collect while operating our website and/or providing service or products to you.  The Window Hardware Company online presence (“website”) consists of several standard (but subject to change at any time) content pages and an online “store” or parts “catalogue”.  This document will use the terms “store” and “catalogue” interchangably.

Website Visitors

Like most website operators, Window Hardware Company collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Window Hardware Company’s purpose in collecting non-personally identifying information is to better understand how Window Hardware Company’s visitors use its website. From time to time, Window Hardware Company may release non-personally identifying information, e.g., by publishing a report on trends in the usage of its website.

Window Hardware Company also collects potentially personally identifying information like Internet Protocol (IP) addresses. Window Hardware Company does not use such information to identify its visitors and does not disclose such information, other than under the same circumstances that it uses and discloses personally identifying information, as described below.

Gathering of Personally Identifying Information

Certain visitors to Window Hardware Company’s website choose to interact with Window Hardware Company in ways that require Window Hardware Company to gather personally identifying information. The amount and type of information that Window Hardware Company gathers depends on the nature of the interaction. Those who engage in transactions with Window Hardware Company – by purchasing products from the online store, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Window Hardware Company collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Window Hardware Company. Window Hardware Company does not disclose personally identifying information other than as described below.  Visitors may always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities. Note that Window Hardware Company uses strong encryption when collecting payment details from you; the SSL Certificate used can be verified during the checkout phase.

Aggregated Statistics

Window Hardware Company may collect statistics about the behaviour of visitors to its websites. For instance, Window Hardware Company may monitor the most popular products in the online catalogue.  Window Hardware Company may display this information publicly or provide it to others. However, Window Hardware Company does not disclose personally identifying information other than as described below.

Protection of Certain Personally Identifying Information

Window Hardware Company discloses potentially personally identifying and personally identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Window Hardware Company’s behalf or to provide products available at Window Hardware Company’s store, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Window Hardware Company’s websites, you consent to the transfer of such information to them. Window Hardware Company will not rent or sell potentially personally identifying and personally identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Window Hardware Company discloses potentially personally identifying information only when required to do so by law, or when Window Hardware Company believes in good faith that disclosure is reasonably necessary to protect the property or rights of Window Hardware Company, third parties or the public at large. If you are a registered user of the Window Hardware Company online store and have supplied your email address, Window Hardware Company may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Window Hardware Company and our products. We primarily use our online catalogue to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Window Hardware Company takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Window Hardware Company uses cookies to help Window Hardware Company identify and track visitors, their usage of Window Hardware Company website, and their website access preferences. Window Hardware Company visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Window Hardware Company’s website, with the drawback that certain features of Window Hardware Company’s website may not function properly without the aid of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, Window Hardware Company may change its Privacy Policy from time to time, and at Window Hardware Company’s sole discretion. Window Hardware Company encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of any such change.

Creative Commons License Please note, the above Privacy Policy is available under a Creative Commons Sharealike license, which makes it available to you to reproduce and modify for your own use; please ensure you replace references to us with ones to you.


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